Shipping And Returns

Effective Date: September 12, 2025

Website: https://www.kintaribeauty.com

At Kintari, we want you to feel confident and satisfied with your purchase. This Return Policy explains when and how you can return or exchange items purchased directly from kintaribeauty.com.

1. Return Window

You may request a return within 30 days of delivery.

Start your return at https://www.kintaribeauty.com/policies/returns
Or email support@kintaribeauty.com with your order number.

2. Eligibility

Items must be returned with all components included (e.g., kits must be complete).
New or gently used products are accepted within the return window.
Returns may be refused if items show excessive use, damage, or misuse.
Non-returnable items include:
- Gift cards
- Final-sale items
- Free gifts/samples
- Items not purchased directly from our website

3. Exchanges

If you prefer an exchange for the same item, please request it when you contact us.
Exchanges are subject to product availability.

4. Damages & Order Issues

Inspect your order upon delivery.
If an item is defective, damaged, or incorrect, contact us within 14 days of delivery.
We will repair, replace, or refund as appropriate.

5. Return Shipping

We’ll provide a return shipping label for approved returns.
Unless the return is due to our error (defective or incorrect item), the shipping fee may be deducted from your refund.

6. Refunds

Refunds are issued to the original payment method once the return is received and inspected.
Please allow 5–10 business days for your bank or card issuer to post the refund.
Original shipping charges are non-refundable, except where required by law or if the return is our error.

7. Price Adjustments

We do not offer post-purchase price adjustments.
Promotions cannot be applied to past orders or combined unless specifically stated.

8. Kits, Sets & Gifts with Purchase

Returns of kits or sets must include all items.
If a gift with purchase is not returned, the value of the gift may be deducted from your refund.

9. International Orders

Standard return labels are available for U.S. orders only.
International customers should contact support@kintaribeauty.com for return instructions.

10. Chargebacks

Please contact us to resolve issues before initiating a chargeback.
Unresolved chargebacks may delay processing and could result in account restrictions.

11. Contact

KINTARI BEAUTY GROUP LLC
📧 Email: support@kintaribeauty.com
📍 Address: 3808 Paxton Ave STE 14A
Cincinnati, OH 45209 United States